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Unlock Seamless Gym Access Through the Goodlife App
Goodlife Health Clubs is transitioning 24/7 gym access exclusively to the Goodlife App—no more access cards! Currently, Digital Access is available at select locations below, with plans to roll it out across all clubs soon.
Available Exclusively to Goodlife Members
Download the app now! Check out our FAQs below for help with logging in.
Clubs Using Digital Access
If your club isn’t listed, you’ll still need your access card for entry until Digital Access is implemented.
Digital Access is currently available at:
Get Started with the App
1. Download the Goodlife Health Clubs app.
2. Login with your username and password. If you don't know your password, select the 'forgot password' link.
3. If you have an iPhone turn on Bluetooth and if you have an Android turn on NFC.
4. Start using the app to access your club 24/7.
Accessing the Gym with the Goodlife App
During Staffed Hours
Open your app, select the digital access button and hold your phone to the reader on the front desk.
Outside Staffed Hours
Open your app, select the digital access button and hold your phone to the reader at the 24/7 entry.
Frequently Asked Questions
What do I need to do?
To access our clubs with your phone, download and log in to the Goodlife App. The Goodlife App is available to download on Google Play and the App Store. You can find and download the App by using the links below:
Log in with the username and password used when you joined Goodlife.
When will my club transition to digital access?
Digital Access will progressively go live across all Goodlife Clubs in stages. Please keep an eye out for any emails, SMS notifications and in club signage for more information on when Digital Access will go live in your local club. Please ensure you're subscribed to all Goodlife Health Clubs communication to stay up to date with all the news.
You can find a full list of clubs using digital access here.
Can I continue training at other Goodlife clubs?
If you have a Platinum or Platinum Plus membership you can continue to train at any of non-Digital Access Club locations nationwide using your Goodlife 24/7 access card. If you are interested in upgrading your membership to get all club access, please speak with our team in club or contact us.
Accessing the app
How do I download the Goodlife App?
The Goodlife app is available to download on Google Play and the App Store. You can find and download the app by using the links below:
Simply login with the username and password you created when you joined Goodlife. By completing this step, you can simply log in and start using the Goodlife App straight away after downloading.
What’s my username?
Your username is the email address you used when you joined Goodlife. If you need to check your email address or update it, please contact us.
How do I log in to the Goodlife App?
Access the Goodlife App with the username and password used when you joined Goodlife. If you don't remember your password or you did not set up a password, then follow these steps:
Download the app if you haven't already
Open the Goodlife App
Click “Setup account” link to set up your password.
Enter your email address
If there’s an account with your email address, you’ll receive an email with instructions to set up a new password.
Log into the app using your email address and the password you have just created.
If you can’t reset your password, please contact us so we can help.
How do I reset my password?
On the Goodlife App login page, click the ‘Forgot your password?’ link and submit your email address. If there’s an account with your email address, you’ll receive an email with instructions to set up a new password.
The link in the password reset email has expired
You can resend the password reset email by requesting a new password on the Goodlife App login page. Once you receive the email, you will have 60 minutes to reset your password.
I didn’t receive a password reset email
Please check your spam/junk/promotions or other email folders for a password reset email from Goodlife. If you still can’t see the email in your inbox, please contact us so we can help.
I see an “account issue” error
This might happen if something has changed on your account. If the message is still appearing after a 24 hour period, please contact us.
How do I unlock my account?
How do I unlock my account? Too many unsuccessful login attempts on the Goodlife App will cause your account to lock. To unlock your account, follow the instructions below:
Visit the login page.
Click the 'Unlock account' link and follow the directions to unlock your account.
Once your account is unlocked, you will be able to reset your password and log in to the Goodlife App.
I have a different issue or the troubleshooting above hasn’t worked for me
Contact us and we’ll get back to you.
Accessing the gym with Digital Access
Why can't I see digital access in my app?
Not all clubs have digital access installed, check the list above to see if your club is using digital access. If the club you want to use is on the list and your phone shows digital access is still deactivated, please talk to your club team or contact us to help you resolve this issue.
I've downloaded the app and logged in, but it says my digital access is disabled.
Please tap on the digital access card or move to the profile screen in the app for further details on why your digital access may be disabled. For further assistance, please talk to your club team or contact us to help you resolve this issue.
I've downloaded the app and logged in, but it is showing “unsuccessful” on the digital access screen.
Please close the app and reopen it. If unsuccessful is still shown, please log out and back in. If the issue persists, please talk to our club team or contact us so that we can check your account.
I’ve downloaded the app and logged in and it is showing my digital access pass but when I hold it to the reader nothing happens.
If you have an iOS device, please ensure you have Bluetooth turned on. You will also need to accept Bluetooth permissions within the app which will pop up on first open. If you did not do this when you first downloaded the app you can go into settings, scroll to the Goodlife app and switch on Bluetooth permissions.
If you have an android device, please ensure NFC is turned on and try again.
My digital access was working but now it is saying access disabled.
Please speak with our club team or contact us for assistance.
Operating Software Version requirements
The Goodlife App requires Android 10 or higher, or iOS 14 or higher to operate. If your device does not support this or you are unsure, please see your in-club team or contact us for assistance.
My phone doesn’t have NFC.
If your device does not support NFC or you are unsure please see your in-club team or contact us for assistance.
Can I use the app across multiple devices?
Your login will only be registered to work on 1 device. When you log into the app you will be asked to register that device. If you need to register a different device, you can do this via the member portal.
What if I use multiple Goodlife gyms at various locations?
Please check the list of clubs that have been switched to digital access. You will need to continue using your existing access card if you are planning on visiting a gym that doesn’t have digital access yet.
Tap into the gym 24/7 with the Goodlife App
No more searching the bottom of your bag for a 24/7 access card; scan into the gym using our new app. Available exclusively to Goodlife members.