Download and log in to the Goodlife App to start accessing our digital access clubs with the app. The Goodlife App is available to download on Google Play and the App Store. You can find and download the App by using the links below:   

Download on the App Store

Download on Google Play  

Make sure to set up your login on the Goodlife member portal first. By completing this step, you can simply log in and start using the Goodlife App straight away after downloading.  

For more information on logging into the app or resetting your password please read the “Accessing the App” FAQs below.   

Digital Access will progressively go live across all Goodlife Clubs in stages. Please keep an eye out for any emails, SMS notifications and in club signage for more information on when Digitial Access will go live in your local club. Please ensure you're subscribed to all Goodlife Health Clubs communication to stay up to date with all the news.

You can find a full list of clubs using digital access here. 

If you have a Platinum or Platinum Plus membership you can continue to train at any of non-Digital Access Club locations nationwide using your Goodlife 24/7 access card. If you are interested in upgrading your membership to get all club access, please speak with our team in club or contact us.

The Goodlife App is available to download on Google Play and the App Store. You can find and download the App by using the links below: 

Download on the App Store

Download on Google Play

Make sure to set up your login on the Goodlife Member Portal first. By completing this step, you can simply log in and start using the Goodlife App straight away after downloading.  

The Goodlife Member Portal is an online platform where members can access exclusive content to inspire them on their fitness journey.  

If this is the first time you are logging into the member portal, then follow these steps:  

1. Go to the member portal login page

2. Click the “Forgot your password?” link to set up your password.  

3. Sign into the Goodlife Member Portal using your email address and the password you created.  

If you can’t reset your password, please contact us so we can help.

Your username is the email address you used when you joined Goodlife. If you need to check your email address or update it, please contact us.

You can access the Goodlife App with your member portal username and password. You will need to have access to this portal before you can log in to the App. If you have not logged into the portal before then follow these steps:  

1. Go to the member portal login page

2. Click the “Forgot your password?” link to set up your password.  

3. Download the Goodlife App.  

4. Sign into the app using your email address and the password you created.  

If you can’t reset your password, please contact us so we can help.  

On the Member Portal login page, click the ‘Forgot your password?’ link and submit your email address. If there’s an account with your email address, you’ll receive an email with instructions to set up a new password.  

You can resend the password reset email by requesting a new password on the Member Portal login page. Once you receive the email, you will have 60 minutes to reset your password.  

Please check your spam/junk/promotions or other email folders for a password reset email from Goodlife. If you still can’t see the email in your inbox, please contact us so we can help.  

This might happen if something has changed on your account. If the message is still appearing after a 24 hour period, please contact us.  

Too many unsuccessful login attempts (via the Goodlife App or member portal) will cause your account to lock. 

To unlock your account follow the below instructions: 

1. Visit the login page. 

2. Click the 'Unlock account' link and follow the directions to unlock your account.  

Once your account is unlocked, you will be able to reset your password as normal and login to the Goodlife App.

Contact us and we’ll get back to you.

Not all clubs have digital access installed, check the list above to see if your club is using digital access. If the club you want to use is on the list and your phone shows digital access is still deactivated, please talk to your club team or contact us to help you resolve this issue.  

Please tap on the digital access card or move to the profile screen in the app for further details on why your digital access may be disabled. For further assistance, please talk to your club team or contact us to help you resolve this issue.

Please close the app and reopen it. If unsuccessful is still shown, please log out and back in. If the issue persists, please talk to our club team or contact us so that we can check your account.  

If you have an iOS device, please ensure you have Bluetooth turned on. You will also need to accept Bluetooth permissions within the app which will pop up on first open. If you did not do this when you first downloaded the app you can go into settings, scroll to the Goodlife app and switch on Bluetooth permissions.

If you have an android device, please ensure NFC is turned on and try again.

Please speak with our club team or contact us for assistance.   

The Goodlife App requires Android 10 or higher, or iOS 14 or higher to operate. If your device does not support this or you are unsure, please see your in-club team or contact us for assistance.     

If your device does not support NFC or you are unsure please see your in-club team or contact us for assistance.   

Your login will only be registered to work on 1 device. When you log into the app you will be asked to register that device. If you need to register a different device, you can do this via the member portal. 

Please check the list of clubs that have been switched to digital access. You will need to continue using your existing access card if you are planning on visiting a gym that doesn’t have digital access yet.